One of our essential service principles is to support and answer our customers’ every question about our products.
We look after our customers and products worldwide. Individual support including technical questions, data analysis, consulting about future cooperation as well as brainstorming for finding new product applications, all that is part of our A-to-Z service due to the increasing demands of our customers.
The phone support and the free-of-charge 24-hour e-mail support help our clients to quickly find a solution on their problems, no matter how little they are. Those problems include:
- Development of methodsWe are pleased to assist our customers with their questions and problems. With our continuous support, customers are able to focus on their work sustainably.
- Usage and calibration of the devices
- Evaluation of results, reliability check of result
- Analysis of complex samples
- Development of new applications
We create the ideal conditions for your analytical tasks permanently!